Buyer Tries To Scam Redditor Who Sold Her Handbag, Ends Up Losing Both The Bag And Her Money

The buyer complained that the bag arrived damaged but OP knew what they were doing.

Senad

• Published in Interesting
• November 27, 2023

OP began this journey with a straightforward online sale of a designer bag. What initially appeared to be a routine transaction took a nosedive when the buyer, about a week later, launched a barrage of accusations.

The aggrieved buyer wasted no time in delivering an ultimatum to OP. She demanded an immediate refund, insisting that OP process the transaction through Venmo, a clear violation of platform policies and a red flag for potential fraud.

Threatening a chargeback – another practice frowned upon in the online selling realm – the buyer aimed to leverage this to her advantage.

Undeterred by the weekend and perhaps fueled by the buyer's offensive language, OP decided to wait until Monday morning to respond, well within the platform's terms of service. The ensuing conversation only escalated as the aggrieved buyer continued to push for an off-site refund, ignoring the rules and regulations set by the online selling platform.

OP, recognizing the potential damage a chargeback could inflict on their reputation and finances, opted to diffuse the situation. They offered a full refund in exchange for the return of the item, extending a gesture of goodwill even though they doubted the veracity of the buyer's claims.

To their surprise, the buyer filed a chargeback, alleging that the item was not as described, despite OP's willingness to refund.

The platform, to its credit, sided with OP in the chargeback dispute. However, the plot thickened when, weeks later, the very same item arrived at OP's doorstep, unscathed and void of the damages the buyer had initially claimed.

In a twist of irony, the aggrieved buyer's attempt to coerce a refund through a chargeback backfired spectacularly. She had forfeited her right to seek a refund directly from the retailer when filing the chargeback.

In a desperate bid to reclaim her money, the buyer modified her feedback, demanded a refund, and presented a tracking number for the returned item. However, as the failed chargeback was deemed final, the website itself refused to entertain any refund requests.

OP sold a designer handbag to a woman who messaged her a week later saying that the bag was damaged and smelly

The buyer was aggressive, demanding that OP pay her off-site

OP gave the buyer the option to return the bag for a full refund

OP knew that all they had to do was appeal the buyer's case

The website determined that the buyer's behavior was fraudulent

OP had no interest in opening up any communication with the buyer

The buyer managed to lose both the bag and her money

The best revenge

Can't have both

Satisfying indeed

We all learned something new today

It's not for everyone

The tale serves as a stark reminder that chargebacks, often perceived as a silver bullet, can have unintended consequences. Politeness and adherence to platform rules could have paved the way for a more amicable resolution, but the buyer's aggressive approach left her empty-handed, and without the item she sought to return.

It all worked out in the end, and the buyer is going to think twice before she tries something like this again.

Senad