Breakfast Connoisseur Tries To Send Back The Plain Eggs She Ordered But Got A Lesson On What An Omelet Really Is
That's a lot of emotion for eggs that early in the day
Chelsi
- Published in Interesting
Customers may not always be right but there are some that are at least entertaining. Annoying, entitled, and irritating but they are definitely entertaining.
One server recently posted about his first ever job as a server and a particular customer he couldn't forget. This lady came all alone into the 24-hour breakfast chain where OP works.
OP asked what he could get her and she replied that she would like an omelet. He asked her what kind of omelet she preferred since they have a list of "pre-built" omelets or the customer could specify what they wanted.
The lady says she wants a regular omelet. OP said, "Okay, so you don’t want one of the signature omelets, what would you like inside of yours?"
The lady replied with a huff that she wanted nothing inside of the omelet. OP paused for a second with the unusual order and asked again if the customer wanted an omelet with nothing inside of it.
She snapped that she did want a plain omelet, so OP placed the order. The ticket says it was a five-egg omelet with no fillings and no toppings.
OP served the plain omelet and the lady was shocked. OP replied that it was the plain omelet that she ordered.
The customer now asks where the ham, cheese, and onions were on her plain omelet
OP reminded that lady that she ordered an omelet with nothing inside. The customer gets haughty and explains that omelets are eggs rolled up with ham, cheese, and onions while everything else was extra.
She says OP should have known about that given that he worked at a breakfast place. OP corrected the customer that an omelet is French for scrambled eggs that are fried, rolled, or folded — anything more than that is an extra.
OP walked away to deal with the other hungry patrons while the lady calls for the manager. OP's manager confirmed what OP already said and pointed to the large picture in the middle of the menu showing the specific omelet she wanted.
The manager said the lady has to order another omelet to get what she asked for. She left without giving any tip.
u/Weasel_CannonYou can read OP's full post below:
u/Weasel_CannonOP could have bought some cheese, ham, and onion with the those two extra dollars
Indigo0331, Weasel_CannonHow should OP report that to the IRS?
jaredbar5446, Weasel_CannonThere was no way he could have put the extra toppings the lady wanted in a cooked omelet
MissRockNerdThere is no shortage of customers like OP's Karen
thesleepingdogThey just really want to prove they have a discerning palate
thenewcomputerThe servers are not mind readers so specify your order if you want them to get it right
Pool_cocktail_repeatShe could show them herself how to make this particular kind
jokerswild_Apparently it happens
Weasel_CannonBut customers like these rarely acknowledge they were in the wrong and dig in their heels to prove they were right
heimdahl81How difficult is it to understand that you shouldn't be rude to the people who handle your food?
strain_of_thoughtThe eggs don't count if they are the filling
Good_Boat8761, HokulewaThe lady really thought she did something when she explained what she thought an omelet was. At least she learned something that day courtesy of the server she berated.
Walking away from an irate and reactive customer was such a boss move from OP. After years of working in the food industry, we can only imagine the customers he's had to deal with.