Entitled Parents Slam Hotel Manager With Unjust Rating For Speaking Up About Babysitting And Feeding Their Abandoned Kids On Hotel’s Tab

“They ruined my perfect rating and didn’t even pay back what they owed!”

Jesse

• Published in Interesting
• November 25, 2023

The hotel industry is not for the weak; anyone could walk through those doors! From the entitled to the eccentric, our narrator (Original Poster) had seen it all—well, at least they thought they had. An encounter with some peculiar guests proved to OP that there are crazier people out there than they thought.

One scorching August day, a family of five landed at OP’s doorstep. As a seasoned manager, OP could immediately tell they were newbies regarding this sort of accommodation. 

OP provided a detailed rundown of the facilities and handed them a map to help navigate the city. They were pleased and settled in happily.

Fast forward to the next day, and here comes the plot twist. The parents vanished, leaving their trio of kids behind with instructions to “ask the receptionist for money for food." 

OP and the receptionist stood dumbfounded—this wasn’t your average day at the front desk. All efforts to reach the parents proved futile, prompting a shift from hotel management to impromptu childcare.

Around 7 p.m., the parents casually strolled in, seemingly unfazed by the commotion their departure had caused. OP delicately broached the irresponsibility of leaving their young children unattended—without food and money at that!

They defended their actions with an air of entitlement—they paid a lot of money for their accommodation, why shouldn’t their kids be fed and catered to in their absence?

The clash peaked, and the ‘dissatisfied’ parents stormed off early the following day. But not without leaving an unjust three-star review. 

Just another day in the hospital industry, I guess.

The story in detail

A bit of background

OP tried their best to reassure the family and help them settle in

The next day, OP was shocked to find out that the parents abandoned their kids to go sightseeing — no money for food, no nothing!

OP and their staff catered to the kids until 7pm when the parents came back. At this point, OP had to scold the parents for abandoning the kids

This was how the conversation went

The family checked out the next morning, but not before leaving a 3 start review

Here’s how the Reddit community reacted to the story:

OP should have probably added the cost of feeding and babysitting to the family’s bill

“You were good people who made sure that the children were safe and fed and entertained.”

“You should have called the cops. Leaving the child in the public unsupervised is a crime.”

“You should have responded to that review, stating they left young children unsupervised all day.”

“You still should have called the cops. The EPs would have had to get their embassy involved to get the kids back.”

The incident goes to show the unpredictability in the industry and the resilience required to navigate unexpected challenges.

The entitled parents did a number on OP’s ratings, but despite the ordeal, OP and their resilient team continued to prioritize excellent service.

A couple of five-star reviews later, they were back on track. It wasn’t easy, but this wasn’t their first rodeo; in an industry like this— it surely wouldn’t be the last.

What do you think about this story? Let us know in the comments. 

Jesse