23 Instances Of Retail Employees Going Above And Beyond To Provide Customers With Discounts
Bending rules can make someone's day, and won't hurt anyone. So, why not?
Rules at work are built on the trust between employee and employer, and though it might not always be possible to know if they are followed, the employer still expects their employees to abide by them. However, there are times when it is acceptable to bend the rules, especially if it does not cause harm and makes someone else’s day.
This is particularly relevant in the retail industry, as it is possible to give a discount without having to fill out any official documents, making the customer feel appreciated and the worker feels satisfied that they were able to do something nice. Retail workers often find creative ways to give discounts to customers who may not necessarily qualify for them.
Apex Redditor recently made a post on Twitter about receiving a military discount, despite not being in the military. The cashier pretended not to hear their confession and allowed them to purchase the item at a lower cost.
This story went viral, prompting other people to share their own experiences. Some claimed to have received military discounts simply because they knew someone in the military or because their reason for purchasing something made the retail worker laugh.
It appears that retail workers are more than happy to find an excuse to offer something for free or at a reduced price.
1. Someone said:
ebenbenson[ADVERTISEMENT]
2. No. i just hate my job....
_o_Christine_o
3. You will get there...
pnunez48[ADVERTISEMENT]
4. On the house
utarzan
5. Now you know someone
mStumphed198[ADVERTISEMENT]
6. Just for the fun of it
awitsjocelyn
7. Massive discount for funny ideas
narwhalsexis[ADVERTISEMENT]
8. You look like a student...
miikey716
9. Awesome
jessierenee_8[ADVERTISEMENT]
10. Tom Thumb
utarzan
11. Teachers and mattresses
JessicaHenn1756[ADVERTISEMENT]
12. You look like a teacher
katwebbauthor
13. Nice chating with you
Positive_Based[ADVERTISEMENT]
14. Are you with AAA?
MadiSP4321
15. Every Wednesday
jdkburke
16. Do you know anyone who is?
ryanb0608
17. Officer Smith
lexieeWABO
18. A veteran of the Long War
starman_037
19. Free drinks
kissemilla
20. Army guy
bandit_zombie
Userlike agrees that it may seem irresponsible to make exceptions for customers, as it could be seen as losing money. However, research has shown that a relaxed return policy can actually lead to increased sales, with one study showing an 11.2 percent increase.
The customer will appreciate the company and the people working for it when exceptions are made, as it shows a level of care for them and a willingness to go beyond the rules for their satisfaction. This level of kindness can be more beneficial in the long run than following strict rules.
21. Contaminated. Just take it
Twitter
22. Free food at Taco Bell
Twitter
23.Dairy Queen
shaycodee
Have you ever had a great surprise when it comes to getting a good deal? It can make someone feel as though they have won the lottery, and it can help lift their mood, especially if they have a difficult day.
People who have shared their experiences on Twitter seemed to have a positive outlook and were thankful for the surprise. If you've had such an experience or you work in retail and would like to share your perspective, let us know in the comments!
Damjan
