23 Instances Of Retail Employees Going Above And Beyond To Provide Customers With Discounts

Bending rules can make someone's day, and won't hurt anyone. So, why not?

Damjan

• Published in Interesting
• January 19, 2023

Rules at work are built on the trust between employee and employer, and though it might not always be possible to know if they are followed, the employer still expects their employees to abide by them. However, there are times when it is acceptable to bend the rules, especially if it does not cause harm and makes someone else’s day.

This is particularly relevant in the retail industry, as it is possible to give a discount without having to fill out any official documents, making the customer feel appreciated and the worker feels satisfied that they were able to do something nice. Retail workers often find creative ways to give discounts to customers who may not necessarily qualify for them.

Apex Redditor recently made a post on Twitter about receiving a military discount, despite not being in the military. The cashier pretended not to hear their confession and allowed them to purchase the item at a lower cost.

This story went viral, prompting other people to share their own experiences. Some claimed to have received military discounts simply because they knew someone in the military or because their reason for purchasing something made the retail worker laugh.

It appears that retail workers are more than happy to find an excuse to offer something for free or at a reduced price.

1. Someone said:

2. No. i just hate my job....

3. You will get there...

4. On the house

5. Now you know someone

6. Just for the fun of it

7. Massive discount for funny ideas

8. You look like a student...

9. Awesome

10. Tom Thumb

11. Teachers and mattresses

12. You look like a teacher

13. Nice chating with you

14. Are you with AAA?

15. Every Wednesday

16. Do you know anyone who is?

17. Officer Smith

18. A veteran of the Long War

19. Free drinks

20. Army guy

Userlike agrees that it may seem irresponsible to make exceptions for customers, as it could be seen as losing money. However, research has shown that a relaxed return policy can actually lead to increased sales, with one study showing an 11.2 percent increase.

The customer will appreciate the company and the people working for it when exceptions are made, as it shows a level of care for them and a willingness to go beyond the rules for their satisfaction. This level of kindness can be more beneficial in the long run than following strict rules.

21. Contaminated. Just take it

22. Free food at Taco Bell

23.Dairy Queen

Have you ever had a great surprise when it comes to getting a good deal? It can make someone feel as though they have won the lottery, and it can help lift their mood, especially if they have a difficult day.

People who have shared their experiences on Twitter seemed to have a positive outlook and were thankful for the surprise. If you've had such an experience or you work in retail and would like to share your perspective, let us know in the comments!

Damjan