Manager Yells At Diner Employee In Front Of Customers, So They Passive-Aggressively Start Handing Out Free Coffee To Everyone

The trucker was happy, and so was the manager, but the OP was understandably bitter.

Stephanie

• Published in Funny
• January 15, 2023

Coffee is a bit like wine, and people take it very seriously. The quality of the beans, the grinding level, and the roasting method all play a part in how much we enjoy the final product.

Unlike many things in life, bigger isn't always better when it comes to coffee. But most people these days are busy, tired, and in need of a caffeine hit, so it's not unusual for a server to be asked for a "big coffee."

Reddit user u/pressurecrocker shared a story in the Malicious Compliance subreddit about an experience they had serving coffee in a diner. The original poster explained that they used to work in a small diner where takeaway coffee was served in 12 oz Styrofoam cups.

The 12 oz cup was the only size available, and regular customers were used to that. But, one day, a trucker came into the diner and asked for a "big coffee."

The OP was used to people asking for a "big coffee," however, usually, they were saying it in a joking manner - as in, "I'm sooo tired, I need a huge coffee." So, the Redditor served the trucker a coffee in the usual 12 oz cup, but filled it to the brim, ensuring he got as much coffee as possible.

Well, the trucker clearly wasn't satisfied and spoke to the manager. The diner manager scolded the OP in front of everyone, ordering them to give him a coffee in a large 30 oz soft drink cup.

When the OP tried to explain that the only coffee size available was the12 oz and there was no option on the register to charge for a coffee in a soft drink cup, the manager came up with a rule on the spot that it was okay to serve coffee in the larger cups. The Redditor said they had never heard of such a thing in their time working in the diner, but they complied and poured the trucker his precious "big coffee."

The trucker was happy, and so was the manager, but OP was understandably bitter. So, they decided to continue serving coffee in the 30 oz cups for every customer who mentioned a "big coffee" but only charged them for the regular 12 oz.

The OP said that the new 30 oz serving became very popular, and people were constantly coming in asking for a "big coffee." As a result, the diner was selling almost three times the amount of coffee but with no profit.

Of course, eventually, the manager got wise to what OP was doing and put a stop to it... but, hey, the revenge was sweet while it lasted! Keep scrolling to see how people reacted.

But first, coffee!

The OP shared a story about an experience they had serving coffee in a diner.

They explained that they used to work in a small diner where takeaway coffee was served in 12 oz Styrofoam cups.

One day, a trucker came into the diner and asked for a "big coffee."

The Redditor served the trucker a coffee in the usual 12 oz cup, but filled it to the brim ensuring he got as much coffee as possible.

The diner manager scolded the OP in front of everyone, ordering them to give him a coffee in a large 30 oz soft drink cup.

When the OP tried to explain that the only coffee size available was the 12 oz and there was no option on the register to charge for a coffee in a soft drink cup, the manager came up with a rule on the spot that it was okay to serve coffee in the larger cups.

The OP was used to people asking for a "big coffee," however, usually they were saying it in a joking manner - as in, "I'm sooo tired, I need a huge coffee."

Well, OP was understandably bitter. So, they decided to continue serving coffee in the 30 oz cups for every customer who mentioned a "big coffee," but only charged them for the regular 12 oz.

As a result, the diner was selling almost three times the amount of coffee, but with no profit.

The OP clarified that the soft drink cups were also Styrofoam.

Of course, eventually, the manager got wise to what OP was doing and put a stop to it... but, hey, the revenge was sweet while it lasted!

Here's how people reacted.

Okay, but what about a small coffee?

So, did the manager ever get wise to this?

Karen's are everywhere!

Cup concerns.

It's okay, the cups are styrofoam.

I quit!

"I would not want 30 oz hot coffee in a soft drink cup."

What's your take on this situation? Do you think the OP overreacted or were their actions understandable under the circumstances?

Either way, it's never okay to throw an employee under the bus or humiliate them in front of customers. That manager should have known better!

We would love to hear your opinions on this. You can share your thoughts with us in the comment section.

Stephanie