They Say 'The Customer Is Always Right', But Here Are 16 Hilarious Instances Where They Weren't

They say "the customer is always right".

Tell me a story of a customer you've encountered that proves this motto spectacularly wrong.

— Dai Lama (@WelshDalaiLama) April 5, 2019

Whilst working at a cinema, I had to explain to some very angry customers why they couldn’t take a baby into the latest installent of the SAW franchise.

— Matt Hargreaves 🦞 (@MattLobster) April 5, 2019

Not really wrong but it stuck with me. Customer needed to order a cover for her swimming pool. I asked is it above ground or in ground. She asked "how would I know?"
Umm if you walk towards it do you smack into it or fall in?

— The Marvelous Mrs Mox (@SurielleSlasher) April 5, 2019

This meal was sent back as inedible and customer wanted a refund 😝😝😝 pic.twitter.com/oPTtjy70VY

— Commercial Inn (@Commercial_Inn) April 5, 2019

overheard recently at breakfast: "I'll have the full Welsh breakfast but without sausages, bacon, black pudding, tomato, mushrooms, beans. Can I have toast instead of fried bread and eggs scrambled rather than fried please". They wanted scrambled egg on toast.

— Rhodri Morris (@MorrisRhodri) April 5, 2019

Client comes in asking for a specific product. I apologize and let her know we don’t carry that brand. Client flips out, all but calls me stupid. Tells me that she knows EVERY #Ulta carries this product.

We were at #Sephora

— Jessica Grey (@JGrey622) April 6, 2019

A woman pulled up to the curb in front of the store, sent her tween in with a credit card and directions for him to buy her a pack of smokes, she’s yelling through the car window it’s ok because she’s “right here”.🤦🏻‍♀️😂

She didn’t get her cigarettes that day.🤷🏻‍♀️

— ѕυzу (@suzy_swears) April 5, 2019

Worked in a hotel for a while. Couple tried to check in, I couldn't find a record of their booking. Bafflement ensued, and obviously it's my fault we've lost the booking. Then they realised they'd turned up a day early.

— Rhiannon Sandy (@RhiannonSandy) April 5, 2019

Too many to recall but probably my favourite is when I brought someone a calzone and when I put it down in front of them seeing their shocked face at the folded dough in front of them as they said “what’s this I ordered a calzone pizza”

— Anthony C. Beale (@Bealeionaire) April 5, 2019

I was a butcher and someome rang asking me to break down a whole pig for her. I said 'Yeah, sure its £30" then she asked if she could film me doing it on her phone so she wouldnt have to pay in the future. Phone went down pretty quickly

— Mei (@MeirionRoberts2) April 5, 2019

A customer complained that when they opened their bbq, the food wasn't there. When I said the picture was just an indication of what you can cook on it she said she'd 4 more at home in the freezer. pic.twitter.com/vSui3VQODs

— BillyBudd23🇪🇺 (@billybudd23) April 5, 2019

Working at Borders there’s a kid going nuts on the bargain books which had noisemakers. After 30 min a woman complains to me about how adults weren’t disciplining their kids correctly. 15 noisy minutes later she decides to confront the kid – which she realized in shock was HERS.

— Zachary Loeser (@ZacharyLoeser) April 5, 2019

Customer: I’d like a cappuccino – no chocolate on top, no foam and no milk.
Me: … so you’d like a black coffee?
Customer: No, I only like cappuccino. I WANT a cappuccino!
Me: *makes a black coffee*
Customer: Perfect! I don’t understand why you had to be so difficult about it 🙈

— Lisa Taylor (@lisa_anne9999) April 5, 2019

SO MANY but once a couple returned a brand new microwave they just got & started being pissy cuz it was "blue" & they didn't order a blue microwave. Proceeded to open it in front of them, peel off the plastic cover protecting the whole thing & slid back their silver microwave 🙃

— Olivera (@OhOlivera) April 5, 2019

While I worked in the emergency room, a patient once told the nurse, "the patient is always right." To which the nurse, an absolute icon, responded with, "No."

— Hemogoblin (@grinningsalt) April 6, 2019

In McDonalds, some woman in the queue was arguing with her teenage son. When she got to the till, she demanded I tell her son that he’d end up working here like me if he didn’t get good GCSEs. I said “I have a degree” and she just snapped “Oh, how nice for you”.

— Dirt Witch (@villagedickhead) April 5, 2019

Once working at a call centre bloke on the phone told me to "read my lips"

— 👍BigNick62 🌈 🍺🗡🔫🕵️‍♂️🚔🛸🎞📚💷 (@scifiveganism62) April 5, 2019

People in customer service know for sure the customer is often wrong but because the companies you work for put emphasis on the customer instead of logic you suck it up and mentally punch customers in the face lol pic.twitter.com/zlYPl279eF

— Outspoken_E (@OutspokenE) April 5, 2019