People Online Love The Witty Comeback Given By The Owner Of A Vegan Café To A One-Star Review Dropped By A Customer Who Didn’t Get "Ordinary" Milk

Some reviews receive no reply but some get their comebacks delivered immediately. This one of the later cases.

Maryjane

• Published in Interesting
• January 9, 2022

Reviews are very rampant these days as it is a way to tell others whether you had a good or bad experience. Having a good review means people are more inclined to patronize you, but having a bad review might get you the opposite.

If you like your coffee with oat milk, this negative review of Café Van Gogh, a vegetarian restaurant in Brixton, may come as a surprise. As indicated by the disappointed customer, they had to drink oat milk since the restaurant didn't have "ordinary milk" to serve them.

According to the review, it says the restaurant is vegan-friendly but it happens to be just vegan. The review also said that the oat milk cappuccino that they were served had a "porridge" taste to it.

The owner of the restaurant, named Steve Clarke, is a 47-year-old man who sees to the daily management of the non-profit business along with the head chef and co-owner, Bonita de Silva, who chose to react to the bad review of their restaurant. So they wrote a mic-dropping reply, which put the customer in place and also won the hearts of the people online.

Alongside the screenshot that Steve shared on the restaurant's page on Facebook, they added a caption that said, "You can't win them all." Read everything that transpired in full as you scroll down.

The restaurant is a non-profit social venture that recruits and trains adults with learning inabilities, and according to them, they run on kindness.

The customer's review

The reply

Preference

For reasons unknown...

A keyboard warrior

Customers can add to their pay in a forward scheme, which implies purchasing espresso for those who can't bear the cost of it.

No doubt some reviews are biased because some individuals tend to look for something to use as leverage to rate a review lower, despite having a good experience or despite the fact that they’re actually the ones at fault but won’t admit it. Either way, people tend to research and read reviews about things they want to buy or patronize before actually going for it.

Beautiful

They operate on kindness and generosity

Cafe Van Gogh

Beautiful people

Below are what the online community had to say concerning the review.

A vegan cafe

What do you mean by forced?

A traumatic experience

Awesome sound

The fragile little keyboard

Oppression

Absolutely right

From a customer...

Huge respect

Perfect response

For Cafe Can Gohn

Grow up

Some had a different view saying the "vegan friendly" term might be confusing.

Another angle

Am I missing something?

Get the point

The customer was right

Seeing it from the customer's view

Some reviews are good, some are bad, and some are so terrible that one would wish that there was a zero star to give. Notwithstanding, it’s not right to want "normal milk" and head to a vegan restaurant when you know you won’t get what you want there.

Have you seen a bad review of a place that you just know that it’s not true because you’ve been there before? Tell us about it in the comments.

Maryjane